PhonePe — stop cheating people, kindly return money to my bank account asap

Address:	560066
Website:	Makemytrip

Hi Team,

It is such a disgrace that you guys holds the money and users struggle to utilize money.

I was booking a ticket on make my trip, on the payment page- There was a option to get 250 rs cashback. I thought o[censored]tilizing it. So, I entered my card details and OTP under PhonePe tab. For no reason, instead of successful message of payment, I see the message that I should not be seeing this page and I did not receive my Flight tickets.

It has been 5 days from 07-Jan-18 and I have not received my money back to my account.

The best part is, today I received a message that money is refunded to my wallet of PhonePe by makemytrip.

First thing, I dont have any account in PhonePe. As I explained above, I have entered my card details with OTP. So, expecting money back to the same account.

Just to be double sure, checked makemytrip wallet, no return.

Desirable resolution of complaint: PLEASE RETURN THE MONEY TO MY BANK ACCOUNT ONLY. I HAVE NOOOO INTEREST IN YOUR WALLET AT ALL.

Date of incident: 07-jan-18
contact number:[protected]