PhonePe — transaction failed and money deduction from bank but not refunded

Phonepay is worst company because 9 days have been passed and i have not received my refund of my failed transaction (Nx[protected]) of rs. 150 to bank. I wanted to contact their customer care but they are not even providing mee option to call customer care service. Dont use phone for online transactions such a fraud company. Phone is worst. Stop using phonepay so that you can make your money safe.