PhonePe — transaction pending since 3 days. amount got debited

Hi,
I Have done the trasaction of RS 23, 000/- on 09 Oct 2021, 09:46 PM to UPI ID [protected]@okhdfcbank, unfortunately transaction got pending, money got debited from my account but still not creditedd to receiver account. When I complained about this to this customer care through the app they raised the ticket and told me wait forty eight Hrs, I have waited forty eight Hrs but nothing has changed, No updated even after i am chatting in ticket section. Now I am worried about my money because its a huge amount for me and still showing pending in phonepe.

Kindly refer the attachments.

Mobile [protected]
Name Pulivarthi Yesu Babu