[Resolved] PhonePe — my transaction fail but my money has been deducted from my account

[Resolved] PhonePe — my transaction fail but my money has been deducted from my account

S Sumanta Biswal from Hyderabad, Telangana

On 3 april 2020i have a made a payment of rs 6, 427 with transaction id idfkl73yxc1klw1mj5aawzdc4tncgwx3t0w ([protected]@idfcbank but my transaction fail and a mount of 6, 427 has been deducted form my sbi account Till now i have not got my money refund, i have complied to sbi but there is no responce and i have compled to phone pay they only send sms that is ill take time in this situation i have borrowed my with intrest and i paid my kisshat laon Please help me Was this information helpful? No (0) Yes (0)
Apr 6, 2020 Complaint marked as Resolved Issue with the Payment of Rs.6427.0 Show More Dear Sumanta Biswal, Your payment of ₹6427.0 failed as the payment link expired. If your money has been deducted, check your bank statement for the relevant UTR and share it with us. We will contact Your bank on your behalf to check on the refund status and share an update. Sincerely, PhonePe Support said 3 days ago Please find the attached JPG IMG202004031... (1.8 MB) JPG IMG202004031... (1.8 MB) said 3 days ago Hi Sumanta, Thank you for contacting PhonePe! We understand your concern. Regarding your recent query, ticket No: 91733579, we would like to inform you that, we have escalated your issue and will give you an update by 10/04/2020. Please feel free to contact us if you need further clarification. Regards, PhonePe Support PhonePe customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close