PhonePe — Unauthorised Activity -RE: ATM fraud reporting and request to get money back Ticket ID:[protected]

Dear Sir,

I am Dr. Henu Kumar Verma writing this mail to bring to your notice that my wife Neha Verma has an account in PNB Bank today morning at 12.10 pm; she received a message regarding the debit transaction of 9999 rupees on mobile (through debit card number XXXX8204), which was not done by us. In this regard, we moved to PNB bank and filed the application to block the card, and registered the fraud case, and also we get the bank statement.
In the bank statement (Attached), we noticed that these transactions amount money stored in PHONE PAY WALLET (REF NO.[protected].
In this regard, I would like to request you kindly check into this matter as soon as possible and file a cybercrime against this account holder. And also, I would like to request you to help in reimburse the money.

In the meantime, if you need any information, kindly let me know A soon as possible
+1 photos
Was this information helpful?
No (0)
Yes (0)
PhonePe customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3467
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information