[Resolved]  PhonePe — upi transfer through phonepe

It is nice to slogans and advt about the payment gate in TVS and others. When transfer is success then you go getting messages from phonepe as if they have done a great job. But when a payment is successful and the merchant declines the receipt of the same and your bank is debited then You will become the Surpanaka of Ramayana who had to shuttle between Ram and Laxman. My case is like this. On First April 2019, UPI transaction was done through phonepe for an amount of Rs 100 on a trial basis. The details are as under:
UPI-[protected][protected]@hdfcbank-
[protected]Payment from PhonePe
[protected]

Till date no credit is given by the Merchant and presently I am made surpanaka. The service from this company is not upto mark whenever a query is raised. They will simply ask you the details again and again and inform it will take 30 days!!! They expect some miracle to take place for resolution of the problem with time. When a senior citizen like me uses Phonpe one need extra prayers to GOD to keep you alive till u hear from Phonepe.
Please do not get carried away by discounts etc but see what service they Provide and what quality of staff they have.