[Resolved]  Phoneskart.in — wrong product delivered, which is not accepted by them when I returned to them.

Address:CHAYAKKARANTAZHIKATHU, KILIKOLLOOR, KALLUMTHAZHAM P.O, Kollam, Kerala, 691004
Website:www.phoneskart.in

I have ordered speria p30 pro 6'15 inch with 6gb ram, 64 rom & tripple rear camera (Festive session sale) (Speria p30 pro) on 10/21/19, 9:10 pm through online payment mode. I have paid 4999/- through debit card.
Payment details:
Payment through - payu

Payment status - paid

Payment id - [protected]
Receipt #[protected]
I have received a wrong item, ie. Speria y6 on 30th october 2019, which is completely damaged with drained battery through dotzot courier services awb:[protected], from viviki, patparganj industrial estate, new delhi, 110092.
When i returned the item to the return section of phoneskart at indirapuram vaishali, ghaziabad, up through speed post, they cant identify exact location and returned the item back to me. Sent on 04/11/2019, returned back to me on 15/11/2019. You can track the status of return through the india post website by tracking the number el[protected]in.

So kindly refund my money back to my account.

My name is al rashid a
Address: hana medicals, kallumthazham p. O
Kollam kerala state pin 691004
Mob: [protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Dear  AL- RASHID ASHARAF,

We regret for the inconvenience; 

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot

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    CHAYAKKARANTAZHIKATHU, KILIKOLLOOR, KALLUMTHAZHAM P.O, Kollam
    Kerala
    India
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