Pickrr — Unable to return the wrong item/unable to get my money back

Address:WALTRZ (Online shopping website), India

This is regarding to register the complaint an order received as wrong item on 16/12/20.
Order details as below,
Website name: WALTRZ
Courier: ECOMMEXPRESS
Order date: 16/12/20
Ordered by: Arulselvan velayutham
Order ID: 11DEC442 (Printed in parcel)
Order No. 2628 (Received in message)
Product: Combo sale of the month
Item: HONOR Magic Watch 2 (Buy 1 Get 1)
Price of item: 1799rs
AW No.: [protected]
No. of item: 1
Delivery address:
C7, apex lab (plant 2), SIDCO Pharmaceutical complex, Alathur, Thiruporur
Chengalpattu, Chennai, Kanchipuram, Tamil nadu, 603110

I have ordered one item (item name mentioned above) and received the wrong one. I selected the payment mode is cash on delivery. Item delivered on 16/12/20 and I paid through Google pay amount is 1799rs.
While opening the parcel, we found that the item received is different from what i ordered.
Immediately I tried to reach the number which given in message received from ECOMMEXPRESS but I unable to reach the phone number. Also I searched the contact details related to return of this item in WALTRZ website but there is no contact details given in website. I don’t know how to return my item to get my amount back.
I have attached following items for evidence purpose,
1) Image of ordered item
2) Image of received item
3) Image of order summary
4) Receipt of item received
+3 photos
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