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Pickrr — Wrong Product delivered & not working

I have ordered boss buds but other item got delivered which is of not working properly
Your parcel from Bass Buds has been dispatched by Ekart with tracking ID #WSPC[protected]. You can track your shipment via http://www.pickrr.com/tracking/#?tracking_id=WSPC[protected] Powered By Pickrr
Fraud company
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    +91 11 4600 6306
    +91 11 4906 7978
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    F-48, Basement East Of Kailash, New Delhi, Delhi, India - 110065
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