Pigeon Appliances / Stovekraft — defect product received

Address:Hyderabad, Andhra Pradesh, 500089
Website:Flipkart

Hello team,

I have purchased pigeon 4 burner gas stove from flipkart on 28/06/2017.. After using for a month or more, the glass over stove got blasted due to leakage of flame and luckily no one in my family were there during the incident. My wife is pregnant and that could have impacted a lot. Attaching the pics for proof and bill of the stove.
I have been chasing the guys mentioned below for more than 2 months but no progress in my complaint.
The stove had "ok tested" label as well and don't know what kind of test they have performed.
I need you help in getting the item replaced and penalty to pay if possible for delivering such kind of fault products with out being tested.

Persons who told we will help but no progress at all till date.
Tirupathi swamy-[protected]
Babu-[protected]

I have lots of hope on you and wish you would understand my problem and react accordingly.

Regards,
Nikhil kumar
+6 photos
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Are you guys going to proceed with my complaint or not?
I need an update about the progress asap.

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    Pigeon Appliances / Stovekraft Phone
    +91 80 2801 6222
    +91 97 4003 4444
    Pigeon Appliances / Stovekraft Address
    81/1, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara, Bangalore, Karnataka, India - 562112
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