Pigeon Appliances / Stovekraft — gas stove leaking at the knob

I bought gas stove recently in december from flipkart and found it had leakage issue at the knob after a amonth and hence could not return it back. Thereafter called customer care and raised request 1115236 on jan 3 and still no updates on the request from them. Called them again and kept me waiting without resolving the query. No updates so far. Please take a note of it and get it resolved.