[Resolved] Pigeon Appliances / Stovekraft — Glass top stove blasted with glasses scattering all around

rajefi

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala, 695029

, 4 months back believing Pigeon Products to be reliable and durable, i bought Pigeon glass top 2 burner stove.
Now i feel so disappointed to have bought this product as it blasted while cooking and the glass scattered all around the kitchen. Gods grace nobody was around else it would have injured badly.
I'm so surprised and devastated that a company of such reputation can sell such a life threatning product.

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Nov 7, 2016

Complaint marked as Resolved

Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Pigeon Appliances / Stovekraft Customer Care's response Dear Customer,

Thank you for your valuable patronage and for interest shown towards Stovekraft. We at Stovekraft express our gratitude to you, for taking time out and writing to us. Your satisfaction is key to our success and we will strive to give you the best service at all times. We sincerely apologize for the inconvenience caused. Please provide the following information,

1. Full Name
2. Contact /Alternate Number
3. Address along with pincode
4. Store Name
5. Bill Number
6. Date Of Purchase
7. Product
8. Model
9. Complaint Issue

Rest assured that your matter will be looked in with utmost care and attention. Once again we thank you for your interest. It has been a great pleasure serving you.

Best Regards
Stovekraft Customer Care
Toll Free:[protected]
[protected]@stovekraft.com