Pigeon Appliances / Stovekraft — pigeon handy chopper

I bought the pigeon handy chopper with 3 blades but the elastic rubber band stopped midway and did not retract on the second use.
Can you please let me know if it can be replaced or repaired and who will do it in mumbai?
Need to know contact number and address of stovekraft's service centre in mumbai where the pigeon handy chopper can be repaired/replaced.
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I bought a pegion 2 burner stove and the glass broke after 1month usage. I have registered complaint with request number 951791 with name Sravya on 11/5/2018 and today is 15/6/2018. It’s more than a month and no response from team. I’m calling everyday but customer care is postponing with stories daily.

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    Pigeon Appliances / Stovekraft Phone
    +91 80 2801 6222
    +91 97 4003 4444
    Pigeon Appliances / Stovekraft Address
    81/1, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara, Bangalore, Karnataka, India - 562112
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