[Resolved] Pigeon Appliances / Stovekraft — Replacement not delivered

Akshaymm

from Jabalpur, Madhya Pradesh

Jun 14, 2022

Address:	81/1, Medamarana Halli Village, Harohalli Hobli, Kanakapura Taluk, ; City, Ramanagara District ; State, Karnataka ; Country, India ; Pincode, 562112
Website:	stovekraft.com

After few months of purchase my induction bottom 7.5L pressure cooker bottom plate loose they i left product on service center after online complaint who's ticket id is 2072787. Now it's having almost a year but product not delivered. Also complaint id is gone or given to another person and on service center where i left the product for replacement are saying product is delivered. I ask for docket number even they are not giving to me.
Please help me to resolve this case...

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Jun 22, 2022

Complaint marked as Resolved

i had conference call with service center and consumer court agent the told us that company stopped production of 7.5L cooker. instead of that you can get 5L cooker but after some argument they agree to deliver 5L and 3L cooker. product is delivered today but the invoice is not given by them.

Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint.

Jun 22, 2022

Updated by Akshaymm problem resolved by consumer court.