Pigeon Appliances / Stovekraft — Service Engineer and Area Service Manager does not respond after taking the product

Address: Harohalli Industrial Area Kanakapura Taluk Bangalore Kanakapura, Bengaluru, Karnataka 562112

Website: stovekraft.com

My Pegion Electric Kettle stopped working, after raising a complaint StoveKraft assigned an Engineer name Muzeeb Khan (MSK Service
Home Appliances service) where the engineer asked to give the product to his security guard and same was discussed with Area Service Manager Mr. Suresh. Now both of them stopped responding to my call. Pegion does not have any escalation matrix and there was no such action I could see from Pegion on this regards.