Pigeon Appliances / Stovekraft — the customer service and care

Address:

Khordha, Odisha, 751002

I called the customer care and told them that the new gas stove i bought isn't working properly on 20th november but all i got was an assurance that their mechanic will be contacting us soon. On the following day i called again but again i got the same response. On 23 when i got the number of the mechanic after i called again, the mechanic said he is not in bhubaneswar. When i called him the next day he didn't pick up the phone.

When i called again on 26th to the customer care. They gave me a number of another mechanic and literally hung up on me before i could respond. When i called that mechanic he said he doesn't service for bhubaneswar region and suggested me to call the previous mechanic i was assigned. Although this time the person came but the kind of service i got is disappointing as if i did some crime buying the product.