Pigeon India — pigeon electric kettle

Address:Bangalore, Karnataka, 390007
Website:www.stovekraft.com/pigeon

I bought this kettle on flipkart
Used for 2 weeks or less
Stopped working
Flipkart redirected to pigeon
Who authorised a repair person in vadodada :aashish
He declared the kettle element dead and said i need to be provided a replacement
Ahmedabad authority for gujarat gave no replacement to aashish and said i contact bangalore
To and fro all teh time
Finally till date nothing done
Baroda repairer dissapears
Now what???
See below:
[protected]

Hi,

Thank you for taking your valuable time to write to us.

Order id - od[protected]
Product - pigeon shiny electric kettle

We're sorry to know that you're facing an issue with the product.

While we understand you concern and it isn't something we would want you to go through.

As per the product page, we're happy to let you know that, the product is covered under the manufacturer's warranty. You can get in touch with the authorized service center and they'll be able to help you out in case of any product related issues.

We'd like to let you know that, the invoice for this product has been attached along with this email. You can use this to avail any service at the brand's authorized service centers within the warranty period.

We request you to use the below to contact number to get in touch with the brand to find an authorized service center near your location -

Brand contact number[protected]

In case, if you face any issues while claiming the warrant of the product kindly revert us and we will be happy to help you.

Trust me, if there was any option surely we could have helped you which we do for a valuable customers like you.

Your kind understanding and cooperation is requested in this regard.

Regards,
Sultana banu
Flipkart customer support
Auto-response[protected]:26:47)
Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[this is an auto-generated response. Please do not reply to this email.]

Thanks,
Team flipkart
Your query[protected]:26:41)
I have complained and received no joy. This kettle doesnt work at all.
I called company and they said replacement.
But now all my calls are ignored for the replacement.
Please help intervene i relied on flipkart but this is unfair as its still under warranty and 3 months i have been chasing people to replace it. Please help
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Comments

yes, agreed. http://www.hopelandmedicaltourism.com/best-knee-replacement-surgeon-thane-dr-bak...
Sir I have order Pigeon sterling DLX/60 Wall Mounted Chimney from flipkart. It had given installation date on 10th Oct. But it has not installed till now pless install it or may I return it.

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