Pizza Hut India — against kirti nagar, delhi store manager

Address:	New Delhi, Delhi
Website:	www.pizzahut.co.in

Hello,

I had order pizza maniya n estimated delivery time was 9:28
I had called the customer care around 9:50 n he confirmed that i’ll get it in 10mins or i wont pay for it but it arrived at 10:20. More than 1hour late. You are keeping your customers hungry and totally spoiling thier mood.

And it was discussed with the customer care person that am not going to pay for the pizzza and when i told the manger so he said you can return the pizza.

So after keeping your customer hungry for so long n after misguiding them about the time of delivery which is pizza hut speciality, your manger was not even thinking twice n asking your rider to take the pizzza back. This is not expected from a brand like pizza hut who claim in thier ads 30 min or free.

I am highly disappointed with your service and will going to write about this at your facebook page too.

On sun, 31 dec 2017 at 8:50 pm, pizzahut wrote:

Hi nitika,

Thanks for ordering with pizza hut!

Your order details are as follows -

Order no 9726192

1 magic pan box of 4 veg 385.00
Gst 19.28
Total 404.28

Payment mode cash on delivery
Order type delivery
Estimated delivery time 09:28 pm on 31st december 2017
Store address shop no 25, tagore market kirti nagar.,, delhi
Store no +[protected]

Thank you for choosing the best pizzas