[Resolved]  Pizza Hut India — amount deducted from bank but no order was placed

Address:VIVIANA MALL FOOD COURT BRANCH, Thane, Maharashtra

Dear customer service team,

The amount of inr 509.00 was charged on my debit card at pizza hut thane branch. But i couldn't receive the slip and it did not appear in the statement of credit card machine. Therefore, i cancelled my order at the same. Pizza hut viviana mall thane counter staff said that it will be reversed in 7 working days. Please assist to reverse the amount in my account.

If you would like to discuss about the incident please call me on +[protected].

I would like to complaint about your staff behaviour as well. The branch manager was extremely unprofessional.

Thanks & regards

Sanjay jadhav
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Mar 25, 2020
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2020
Pizza Hut India Customer Care's response
Dear Sanjay,

We are sorry to hear this. We would request you to please DM us your email id, mobile number via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
Complaint comments 

Comments

Hi Team Pizza Hut,

Please note that I am based in Saudi Arabia & travelled to Thane Maharashtra India for 5 days. You can call me on [protected] or send me email on sanjay.[protected]@gmail.com.

Thanks & kind regards,

Sanjay Jadhav
Pizza Hut India Customer Care's response, Feb 24, 2020
Verified Support
Dear Sanjay,

Thank you for sharing the details, We would request you to please DM us your Indian contact number via given below link as we need verbal communication on this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
Money of rs. 289 got deducted from my acount bt order didn't get accepted. A second request came to my acount which i declined. When i opened back the pizza hut account it didn't show up any payment confirmation either. Please give my refund. Very bad experience

Pizza Hut India Customer Care's response, Feb 27, 2020
Verified Support
Dear Pooja,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

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