Pizza Hut India — deduction of money from account but not delivering your order

Address:

Bangalore, Karnataka, 560068

Hi,

We have ordered two pizzas which cost 560 and we have clearly mentioned our addresses. After all the process like ordering payment is processed we got call saying it can't be delivered. So we ask for giving money back so that we can order from other shop but they told no they can't and it will be given back after 15 days.

What i understand from this, is it they are investing our money somewhere and getting interest for 15 days.
Action should definitely be taken against them.