Pizza Hut India — delivery and customer care

Address:	New Delhi, Delhi, 110049
Website:	www.pizzahut.co.in

I ordered a pizza with ansal plaza branch in new delhi. I received a text message at 9:06 pm that my order has been dispatched. It's been more than an hour but no pizza has been delivered to me. On calling the customer care number given, mr kartik who picked up the phone was very unhelpful. He was unable to give me any information. It seemed like he was not even from the store or had no authority to give me any answers. If that is so, why isn't the appropriate customer care number provided. There is also no way to register a complaint against this on their website.