[Resolved]  Pizza Hut India — did not received what i paid for

Address:Pizza hut, S7 second floor metro junction mall, Thane, Maharashtra, 421306

Order i'd is [protected]
I ordered on zomato. Veg stuffed kebab crust with extra cheese.. However they send me a pan pizza.. When i called, guy in the pizza store said they were out of it so sent cheese crust.. However no cheese in the crust seen.. Only base was too thick.
I have proof that is images of your pan pizza and call recording of customer service accepting your mistake.
You people don't provide proper customer service
Was this information helpful?
No (0)
Yes (0)
Apr 6, 2020
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2020
Pizza Hut India Customer Care's response
Dear Priyanka,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
Complaint comments 

Comments

They say your refund id done but didn't see any refund in my account
Pizza Hut India Customer Care's response, Oct 28, 2020
Verified Support
Dear Vedangi,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information