[Resolved]  Pizza Hut India — excessive charges on carry bags

1. On 03 aug 19, around 2100hrs, i purchased food to go from pizza hut. New bel road, bangalore.

2. They were charging rs7 for carry bags which carried name of the company along with logo.

3. Even on informing the employee, they refused to provide me with a normal bag or waive off the fee.

4. I would like to place a complaint for:
A. Charging unfairly for carry bags.
B. Exorbitant charges for carry bag.

5. A reference can be taken to chandigarh high court's decision in dinesh prasad raturi vs bata.
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Aug 8, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Karan,

We strongly discourage the use of plastic bags and provide paper bags for a small fee, which is in compliance with the applicable laws of the state.

Regards,
Team Pizza Hut
Karan2992's [Complaint's author] reply, Aug 5, 2019
1.Charging Rs7 for a bag with your logo on it is not a small fee.
2. Please go through point 5 of my complaint. That proves you are not in accordance with the laws.

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