Pizza Hut India — insulting, rude and forceful behaviour at outlet | |||
I had ordered unlimited non veg pizza at one of your outlet - pizza hut, tandon mall, andheri east mumbai 400093 india. In the initial phase of order i was told that i cannot share or do anything which i did accepted it. Whilst i was done eating. There were 3 slices of pizza which were left and i had asked him politely that kindly do a take away as it was not possible for me to finish it to which it was declined and said that we cannot give and you have to eat it here whether you are full or no. Where is the customer service gone? How can you ask a customer that eat there whether he or she is done or not!! I asked that what you will do with the remaining slices and the response was we will throw it. As a good customer i was said that i will pay 200rs more but get that packed atleast The manager name umesh patil intervened and was very very rude. He straightaway said that he will either throw the food or warm the same pizza and serve to the other customers. Is this the thing going in pizza hut? I have removed the video where he is arguing with me and said that he will throw the food? Also while leaving from the outlet he was rude and told me take a photo for reference or details. Which was really insulting!! I need to speak with the regional head of pizza hut and want that employee to be removed from the organisation and with a written apology. Was this information helpful? | |||
Pizza Hut India customer support has been notified about the posted complaint. | |||
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+91 12 4402 5100
12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
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We are sorry to hear this. We would request you to please DM us your email ID and mobile number via given below link so that we can look into this.
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Team Pizza Hut