[Resolved]  Pizza Hut India — lies, false promises and cheating customer

Address:Kolkata, West Bengal, 700067
Website:online.pizzahut.co.in/Payment/ProcessCallback2#complete

I have ordered the 4 m pizza with zinger bread online - after selecting the same in the internet - choosing location detect and manually typing location - the order seems to have reached the wrong center - got a call from the manager abhijit dutta - they will coordinate and shyambazar branch and will get this delivery done and it will be late - delivery time was 8:47 - called them at 9:30 pm to follow up with abhijit dutta - he said the delivery boy is out and it will be delivered soon - called at 10:00 pm - abhijit dutta said, delivery boy met with accident and the order have to to be made again - then he told me the base for m is over and s size will be provided without my consent - 10:30 pm got a call from shyambazar manager mr gautam - he said the delivery will be done soon on inquiring about the accident case - he denied any such incident happened and started blaming on store location wrongly choose and other storied - finally pizza arrived at 11:00 pm which was suppose to get delivered at 8:47 pm - we had guest in the house and due to all this lies confirmed bu abhijit dutta and team made sure the guest went home with pizza and same did the kid - i want a complete compensation and refund of the money
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Aug 9, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
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