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[Resolved]  Pizza Hut India — money deducted without order being placed

Without registering on my phone number, i recently just ordered and bought through my debit card a big pizza meal for 2. As the transaction was being processed and payment made, the app reloded itself and back to the home page

The money got deducted but no order or any confirmation was given. I'm in shock that the app is somewhat cheating or the company is.

I want my money back asap
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Nov 29, 2018
Complaint marked as Resolved 
I'm very grateful to Consumer Complaints n Pizza Hut for these services. Thank you very much
Pizza Hut India customer support has been notified about the posted complaint.
Nov 17, 2018
Updated by Jorge Synyster Haokip The amount debited is Rs 418.95
Complaint comments 
3 Comments

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Comments

Dear Jorge,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

https://bit.ly/2Q5A345

Regards,
Team Pizza Hut
Reply
I would like to thank Consumer Complaints for a platform for such problems and be very grateful to Pizza Hut for repaying my lost amount on 26/11. Thank you
Reply
Hi,
I was trying to oder pizza from pizza hut. My payment was deducted but order was not placed.

Payment of Rs. 733.96 has been deducted.
Plese see the matter and resolve the issue as soon as possible

Reply
Pizza Hut India Customer Care's response, Jan 4, 2021
Verified Support
Dear Punit,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via the given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

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