Pizza Hut India — no support from customer support

Address:Bangalore, Karnataka, 560068

The order was placed by using 879xxxxxx5, order no: 9021140. At 8.30 pm on 09th sept, but till now there is no delivery. When there was first call made at 9.11 been informed that order will be delivered, and been said arranging a call back from the store where in no call was received,. Same was repeated for next 3 calls. When i escalated the same calling again ajay, informed me that he will arranging a call back from the backend department.in 5 minutes at 9.40 pm but no call was made, called back asking for an update no response. Called back said wants to speak to supervisor no response. Keeping me on hold for 11 minutes and disconnecting the calls. My call was been disconnected in same manner by ajay, maneesh, manju and aruff repeatedly. Again called back, again ajaya pikced the call started saying call transfer to supervisor is not possible. But dont know which customer support don't have this facility. Have a call records for all of these and going to escalate. The last call was made 23.35 but still there is no response.
Was this information helpful?
No (0)
Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sorry for the inconvenience faced by you. We have briefed the team accordingly. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2662
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information