[Resolved] Pizza Hut India — Not received my order

Shailja Kulshreshtha

Jun 5, 2021

Address:

Shoprix Mall, Sec. 61, Noida

I have ordered for pizza online and paid through Paytm wallet and received order no. 11308233 at 8:07 pm today but didn't receive it. This is very bad experience me n my kids want to celebrate my parent's anniversary but your service provider has ruined it . I was trying to contact but contact nos.are not working, I had also try to contact through customer care number but didn't get any response, I had also forward mail through reply on the same from where I got my order confirmation but received an auto generated mail response..
In this pandemic you have spoiled an important day of mine.

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Aug 12, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Jun 05, 2021

Updated by Shailja Kulshreshtha I have ordered for pizza online and paid through Paytm wallet and received order no. 11308233 at 8:07 pm today but didn't receive it. This is very bad experience me n my kids want to celebrate my parent's anniversary but your service provider has ruined it . I was trying to contact but contact nos.are not working, I had also try to contact through customer care number but didn't get any response, I had also forward mail through reply on the same from where I got my order confirmation but received an auto generated mail response..
In this pandemic you have spoiled an important day of mine.

Verified Support

Jun 21, 2021

Pizza Hut India Customer Care's response Dear Shailja,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut