[Resolved] Pizza Hut India — order not accepted but money deducted for online delivery | |||
On tue, may 19, i book 2 pizzas from the online site to deliver to my premises. But while confirming the booking and while processing payments, the payment got deducted and the order booking failed. I found no place to lodge the complain in pizza hut site. Only what i done is lodge the complaint to the payment processing site and a ticket is raised with no : 2982248 which was expected to resolve with 8 hours. But i got no response from them. I want an immediate solution and get my money back to my account. The email attached below for reference. On tue, may 19, 2020 at 10:37 pm razorpay support wrote: dear bhaskar j mondal, we would like to acknowledge that we have received your request and a ticket has been created with ticket id - 2982248. A support representative will be reviewing your request and will send you a personal response (Usually within 08 hours). Thank you for your patience. Sincerely, razorpay support team Screenshot[protected] at 10.38.56 pm. Png Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved Pizza Hut India customer support has been notified about the posted complaint. Verified Support May 21, 2020 Pizza Hut India Customer Care's response Dear Bhaskar, We are sorry to hear this. We would request you to please DM us store details via given below link so that we can look into this. Link: https://bit.ly/2TPmesE Regards, Team Pizza Hut | |||
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+91 12 4402 5100
12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
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We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.
Link: https://bit.ly/2TPmesE
Regards,
Team Pizza Hut