Pizza Hut India — order not delivered and unethical behaviour

Address:

Patna, Bihar, 800025

I ordered a pizza and chicken wings online by foodpanda. The restaurant accepted my order. This was a prepaid order. After placing the order i got a call for address confirmation and after 20 minutes i got another call by the delivery agent for address assistance. After all these the delivery boy told me that this location is not in the service zone. I unable to understand how could it be possible. If the address is not in the service zone than why the order accepted by the restaurant. I requested to delivery agent that you're on the way and my location is not too far after that he denied to me. I also requested to the manager same he also replied and behave unethically to me. I have all the call recordings for further help. Please refund my money take the action accordingly. I would also like to tell you that this order was for my dinner and i am new in patna. Now, sleeping hungry just because that kind of service. I am totally disappointed by the services. It's hard to believe that you guys are providing that kind of services to your customers.