[Resolved]  Pizza Hut India — pizza hut service - delivery etiquette and immoral delivery practice

Address:Banabithi KB 6 Flat No 7, Kolkata, West Bengal, 700106

I ordered a pizza from a delivery center which is less than 10 mins drive from home - delivery order no = 15981933 date 14-nov-2019. The delivery was scheduled at 9:04 pm - the delivery was updated as delivered at 9:30 pm. The delivery boy physically came strolling in my house after 10:00 pm. When i called the local no[protected], the person was making me understand it was a "system bug". They are not willing to accept they are doing this to avoid penalty. On top of it - the delivery boy was not at all well behaved - he said something like "i was roaming in the street - so i was late". Attached is the delivery guy and the food bill - you can have a look at the picture to understand when it was clicked.
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Aug 6, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Nov 15, 2019
Updated by Devraj Prasad
no update on such after the compalint on site or any other forum .
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today some guy called Ahsan called - was saying he was the manager of the outlet - but did not say anything conclusive - I have lodged complaint no 1738073 in NCDRC . Pizza hut looks least bothered and continue looting .
Dear Devraj,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

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