[Resolved]  Pizza Hut India — refund issue against online order #10263867 placed on 24.06.2020

I, akhil narula, reside in kendriya vihar - 2, sector-82 noida.

I had placed an order through pizzahut online on 24.06.2020 (Order reference #[protected] and made the payment of rs 734/- through paytm, but it was not delivered since the nearest outlet in sector 110 market closed by the time order was forwarded to them through online. I immediately contacted the outlet and they confirmed that they have not received any such order. I shared the screenshot (Attached with the complaint) of the order as well to them.
I was told that this order was not received and that the amount will be refunded within 1-2 days time. But i have not received the refund till today.
Request the concerns to look into and arrange for the refund of rs 734/- immediately.

I am trying to log an online complaint on pizzahut site but the site is showing error.

Akhil narula
Mob: [protected]