[Resolved]  Pizza Hut India — ridiculous service and stale pizza

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Order ID #2975358 from the NOIDA Sector 50 branch. Did not receive the order until upward of 1 whole hour, that too AFTER placing 2 CALLS to customer care. Naturally, I received an order of stale pizzas and garlic bread (photos attached) after having waited for more than an hour for something that should've taken 30 minutes at most.

The delivery boy (Vipin) simply did not ring the doorbell!! Kept making excuses afterwards and the manager (Bijay Rawat) supported him in his imbecilic argument, at one point accusing me of lying about being home. Preposterous! Why would I lie about something like this after placing a PREPAID order for my lunch?

Hope action will be taken accordingly so nobody else faces this problem. I surely won't as I'm sure I wouldn't be ordering from Pizza Hut in the future.