[Resolved]  Pizza Hut India — service, staff event manager, behavior your 30 mins promise.

Address:700039

I placed an online order near picnic garden road(kolkata). your pizza hut app was showing that the order no is 16 and will be deliver within 30 mins but your delivery boy called me and told it will deliver within 1 hour and the behavior of boy was not good. Then he transferd my call to the manager he told give us 5 mins extra we will reach on your address. The delivery boy came after 15 or 20 mins of my order delivery time. I talked to the manager named shabaz at the same matter. i told shabaz who is the manager about their service promise but he told we cant give So i told to cancel my order. He said we are cancelling your order but don't place the order next time. I dont think this is a behaviour of professional manager of anywhere. Then i told him to give the call to your senior he gave call to his senior manager named ali. After a long communication i was still unhappy. The manager didnt take any action what he should be do.
i have ordered for my dinner but cause of your service, staff and manager behaviour i have to order my dinner through swiggy.
I am totally unsatisfied with pizza hut and never ever order also worst experience ever through online food delivery service.
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Nov 29, 2017
Complaint marked as Resolved 
The manager and staff should be suspend atleast for some days and they should have a training class of communication that how to talk to a customer. Cause of customers you are there working if we stopped ordering you all are nothing. if any senior manager wants to reply who knows how to talk with customer can mail me at [email protected]
Pizza Hut India customer support has been notified about the posted complaint.
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