[Resolved]  Pizza Hut India — want payment refund for an order that didn't get placed but payment was debited anyway

Address:Thiruvananthapuram, Kerala, 695004

I made an online order yesterday (11:22 am, 16 march 2020).
Money was debited from my credit card, but i did not receive order confirmation, the store did not receive the order.

The store said that the money will be credited back to my account, and i therefore made a second payment and ordered and ate my pizza.

I know want my money back on the first, unfulfilled order.
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Apr 18, 2020
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
Pizza Hut India Customer Care's response
Dear Jisha,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
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