[Resolved] PLI — I had pay online my pli premium rs1610 but this amount not credit my policy

Dhana Sarkar

Address:

Debinagar, raiganj, Uttar Dinajpur, West Bengal, 733134

I had pay online my policy premium through my debit card and the amount was already debit my bank account. But this amount not credit with my policy. I transaction on 31/12/2019for the month of december. My policy no wb-221405-cs. We have seen that the transaction was pending. Please sir to be care this. I hope this premium will be credited my policy so fast

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Mar 27, 2020

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Postal Life Insurance [PLI] Customer Care's response Sir, your failed transaction amount has been refunded to your bank account. kindly check. if you have any issue related to refund of failed transaction, kindly send e-mail at [protected]@indiapost.gov.in for further action.

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I got my customer id and then i generated new password, Then after i tried to login with my account by providing correct details but getting always error like Invalid Customer Id/Password . So please check and resolve the issue
Customer ID: 34366078