[Resolved] PLI — non receipt of maturity value

SNrai

from Jalpaiguri, West Bengal

Address:

Jalpaiguri, West Bengal, 735204

Jc 803809 a ex hony sub maj surya narayan rai and my dated policy no aps-266-l dated 22/8/89 was matured on 22/jan/2018.
I had already forword my original policy vide 789 fpo letter no 789/ pli corr/fpo dated 23 jan 2018. After elapsed four/months and regular repeated requests
On the subject but above pli maturity amount has not been credited in my account bill date. You are therefore requested to look into the matter personally and abid pli maturity value may please be credited in my account under initmation to me as soon as possible.
Thanking you your's sincerely
Surya narayan rai

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Jul 2, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

Postal Life Insurance [PLI] Customer Care's response All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO