PMPML — bus cancellation and rude behaviour

Address:

pune city, 411019

Sir, I am a resident of Sambhaji nagar, my office being located in wakdewadi, I prefer your respected pmpml bus facility. Having a night shift schedule I always commute by the buses after 9pm.
since past few weeks the buses from my route i.e (317) no. bus are being cancelled by the condutors by their own will. There are 3 buses scheduled after 9 but only one of them travels for sambhaji nagar to pune station, the other 2 buses comes at the sambhaji nagar stop and if asked the driver or conductor offloads us the from the bus saying "nai janar" in a rude way. And the conductor office closes before time around 8.30 there is not a single person in the sambhaji nagar bus stop office. We are facing a lot of issues here in sambhaji nagar, I hope u will help us.