Pnb Metlife Insurance Company Limited — mis-selling, fraud, cheating

Address:

GHAZIABAD, Ghaziabad, Uttar Pradesh, 201001

Dear sir/mam,
This mail is in reference of my complaint of my policy number 22324926.
I submitted a written complaint at your noida office dated 18th december 2018 and i have received your reply by letter dated 06th january 2019.
Firstly i want to inform you that i am not agree with your reply and surely will not allow company to save fraud employees and cheat innocent client by the help of your policy wordings and rules, regulations.
I have studied and concerned properly all the things with my legal consultant and assure you that i will go to consumer court.
This mail is my intimation for that i am taking this matter seriously and going to respective all legal department n media.
Here once again i am giving all details of my complaint in reference to policy number 22324926. If still company not take genuine steps then i will forward this matter to insurance ombudsman and consumer court.
I request you to please go through my complaint as given below-

"i received maturity amount of my recurring deposit of state bank of india which was in name of my wife in september 2018. I went to punjab national bank niti khand indrapuram branch to start a new fix deposit (Fd) and there ms. Ranjana was met as bank employee and gave me details about fix deposit rate of interest, time and total maturity amount.
She told that a new type of fix deposit started by bank in which you can deposit any amount for 1 year to 10 year and you will get 10% interest yearly. She assured that amount can be withdrawal after one year. She also said that you will get free insurance cover under pradhanmantri bima yojna.
I gave my consent as yes to fixed deposit and she asked me to give photocopy of my all documents, photograph and gave me a form to sign by saying that it is form for new fd.
I am only class 8th pass and not enough comfortable in english language so i just signed that form and gave all required photocopy of documents and cheque of amount rs.1, 44, 000/- only. Even this mail is also typing by my legal consultant from my given written statement in hindi.
After completing all formalities ms. Ranjana started regular chating with me and my wife and build a close relation with my family. She has secured a strong position in faith of me n my wife. We were believe her very much.
One day she called me n my wife and said that we will receive a call from bank about fd details means our name, date of birth, address and all are correct or not and you just say yes for each and every thing.
After few days we received a call from bank and we did same as she told us. At that time we were not aware that it is a welcome call from insurance company regarding policy. But when it was told by that caller that it is about your policy which i purchased then i asked ms. Ranjana about this then she told me that it is same and there is no difference in all benefits what ever she told. She told that she is there to look after all and gave assurance that my money is deposited in punjab national bank fix deposit.
Till that time she was just like our family friend and we believe her a lot.
But this was total dishonesty and cheating and fraud with me and my family.
After one year when i called ms. Ranjana to withdrawal my money then she said that deposit all papers with cancel cheque and money will transfer in account.
I gave my all papers to her with one cancel cheque at same branch of punjab national bank, indrapuram, ghaziabad.
After that she told to wait for 15-20 days but money was not transferred then she told to give a written letter and i just wrote whatever she told me and gave that letter to her.
But again she cheated me and not submitted any request to withdrawal my money and said that she tried a lot but company is doing fraud and she is going to leave this job soon. She told to go to noida office and submit complaint there.
Whatever she told i wrote same in a letter and submitted that in noida office on 18th december 2018.
This is all what done with me in this case.
—

Dear sir / mam,

In this whole matter there is proper evidence of cheating, fraud and mis-selling and i did not signed any policy proposal form. My signature was copied.
More over i am just 8th class passed but in policy form it written graduate.
I am a driver in my company where i work but it written proprietor and my salary is not as much written in form.
Agent details given in policy paper is wrong. I have never met shruti jaiswal (Name given as agent) and her mobile number is also wrong.
I did not filled any policy proposal form and i assure you that i can prove all the things where ever and when ever it is required.
I request you to please look this matter and do proper investigation before giving any decision and please return my hard eared money asap.

I make a humble request to everyone to look this matter and solve my problem asap.

I have good faith in name of punjab national bank and hope that you will not break my faith.
With thanks and regards
Sohan prasad dewali
[protected]