PNB Oriental Royal Mediclaim Policy — reg issuance of health card and list of cashless network hospitals

Dear sir
I have purchased mediclaim policy from pnb oriental royal mediclaim company. Till date i have not recieved health as promised by agent at the time of insurence. I am also not getting the list of network hospitals for cash less transaction. Kindly address my issues and confirm when i will get the above card and information. I have been informed by the representative of oriental insurence at shimla that i will get the required information at the earliest but it seems to be a false promise as i have neither get my health card and list.
With regards
Y k shrma
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