PNB — Refund not issued despite 8 days having passed from the refund date

Address:	Punjab National Bank wanowrie pune
Website:	Punjab national bank

Punjab national bank has not creredited my money to my account depsite the fact that 8days have passed afer the refund return period and still continues to be incompetent lazy and absolutely useless in resolving the issue my refund was processed from amazon's side and the bank says no refund has been issued despite providing them with a refund reference number refund reference number 74332741039103818792152 74332741031103093894838
My money still hasn't reached my account despite requesting them many times and what's funny is that they update the status as complaint resolved online on their own without resolving any issue whatsoever to the customer... Sad service and exceptionally pathetic attitude by the bank. Dont open any account with this bank