PNB — regarding my ppf amount transfer

Dear sir / madam,

I had requested the bank to please transfer my ppf amount with interest to my savings a/c of pnb bank vapi (Gujarat). My ppf a/c started from[protected] and maintained to[protected]. My ppf and savings a/c detail as given below and also attached scan copy of both a/c passbook.

1) ppf a/c detail.
A/c no - 006900ppf[protected],
Name - shiv pratap singh tomer,
Branch – pnb bank, civil lines,
Bulandshahar, u. P.

2) savings a/c detail.
A/c no - 390300 [protected],
Name – shiv pratap singh tomer,
Branch – pnb bank, 202- a block,
Samarpan complex,
Hariya park, vapi,
Gujarat.
Still there is no assistance provided from the bank i had mailed to the pnb branch, its hierarchy executives & its complaint centre no such response is given please help me