[Resolved] Policy Bazaar — cancel to my 2 policy

[Resolved] Policy Bazaar — cancel to my 2 policy

K Kiran.vankar from Attingal, Kerala

Hello buy 2 policy on 16 feb 2018 after talking with ur sales team after payment had been finished now they did not given me any kind ans also she made mistake while fill up form. i am not happy from your service. i had been done email high risk email but did not get any reward form your side. i am already frustrated. i am trying to call on toll free num but 15 min till nobody connect to me. all of staff are think that just make fool to customer and make high good reports but they did not see to on their customer. Application:[protected] Application number: 1QTB001777 after talking with ur exclusive sales manager and he given me promise that 3 pm 19Th Feb 2018 call me back and solved to my problems but till not get any calls from him side. They are just making fool all of staff. My Agent is Dipti Jain - pw07095 senior sales - Pradip Kumar Was this information helpful? No (0) Yes (0)
Apr 10, 2018 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Feb 22, 2018 Policy Bazaar Customer Care's response Dear Kiran, Greetings from Policybazaar.com! Thank you for alerting us with your concern. We are really sorry for the inconvenience caused to you. Please be informed that we have forwarded your concern regarding call back to the concerned team. Further, one of our concerned executive will get back soon to assist your concern. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Feb 23, 2018 Policy Bazaar Customer Care's response Dear Kiran, Greetings from Policybazaar.com! As per our telephonic conversation, you confirmed us that you have not received any call back from the concerned department. Please b informed that we have again escalated your concern regarding call back to relevant team. Further, one of our concerned executive will get back soon to assist your concern. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Feb 27, 2018 Policy Bazaar Customer Care's response Dear Kiran, Greetings from Policybazaar.com! We regret to note that you have requested for cancellation. As per your telephonic conversation with my colleague Mr Rajdeep, please be informed that we have forwarded your cancellation request regarding your SBI and HDFC Investment plans to the Insurer. Further, we will constantly follow up with the Insurer regarding cancellation status. As soon as we receive any update from the Insurer, we will inform you the same. Really appreciate your cooperation and patience in the Interim. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Mar 03, 2018 Policy Bazaar Customer Care's response Dear Kiran, Greetings from Policybazaar.com! As per the update received from the Insurer, please be informed that SBI Investment proposal has been cancelled. Further, we are constantly following with the Insurer regarding cancellation status for your HDFC Investment proposal. As soon as we receive any update from the Insurer, we will inform you the same. Really appreciate your cooperation and patience in the Interim. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Mar 07, 2018 Policy Bazaar Customer Care's response Dear Kiran, Greetings from Policybazaar.com! As per the update received from the Insurer, please be informed that HDFC Investment proposal has been cancelled. Further, you will be receiving your refund for your HDFC and SBI Investment plan in the source account from where you made the payment in next 10 - 12 working days till 23rd Mar'18. We would like to turnaround your experience whenever the opportunity comes in future. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Mar 08, 2018 Updated by Kiran.vankar They are not given me good service still now
Add a Comment	Share
Submit Close