[Resolved] Policy Bazaar — cancellation of investment plan

pai7

Website:

policybazaar.com

I was misled into buying a ulip of bajaj allainz via policy bazaar. I was told i can cancel the plan if i change my mind after the initial payment. After reading the terms & condition i found there are a lot of surcharges and opted to cancel the next day. It has been more than a month since cancellation and policy bazaar executives are providing me with the false information. Every time i try to contact them their personnel would be from a different dept. They dont work as a team. I would never recommend to go via policy bazaar. Please do your evaluation online and approach the concerned company directly.

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Jan 27, 2019

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Policy Bazaar Customer Care's response Dear Sir/Mam,

Greetings from Policy Bazaar.com!

We are really sorry for the inconvenience caused to you.

We request you to kindly share your registered Application no or email Id to fetch your details.

Further, one of our concerned executive will get back soon to assist your concern.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://play.google.com/store/apps/details?id=com.policybazaar&hl=en_IN

For ios : https://itunes.apple.com/in/app/policybazaar-compare-buy-save/id[protected]?mt=8

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com