Policy Bazaar — car insurance transaction failed - refund amount not received

Address:

E 6/8 Birla dham kharach, Surat, Gujarat, 394120

I had purchased car insurance through policy bazaar portal in the month of november 2018.

Date of purchase : 05/11/2018 at11:00 pm

During purchase of car insurance policy total 03 transactions. Among the same 02 trasection were failure due to payment unsuccessful.

Total amount refund - 9917 + 9917 = 19837.00

I had taken up this issue so many times with policy bazaar customer care. I had also take up this matter with reliance general insurance company as well as with state bank of india.

In this reference i had also provided my bank account statement to policy bazaar in the same clearly stated 03 trasection were made.

But after passing almost 06 month i have not received my refund amount back.

I have waitting so much and still struggling for resolve the concerns which i am facing.

My inbound ticket[protected].

Please help to receive my refund back.