Policy Bazaar — did not receive the insurance policy which is already paid

Address:

Gautam Buddh Nagar, Uttar Pradesh, 495001

This is bhupendra chanderia. I purchased a health insurance policy from star health on 7 september 2017 in which the premium amount is paid and till the current date which is 24 november 2017 we have not received the policy. We have also filed a refund complaint but there is no response for it.
We have neither got the policy nor the refund, and it's been a very long period of action.
The details are given below.
Booking id no. : 50917820
Please consider it as soon as possible