Policy Bazaar — fraudulent charges

Policy no: [protected]

Booking id:[protected]

Booking date: 23-jan-2019

Policy name: max bupa - health companion

Insured: 10lakhs for the family

Dear all

On 23rd i purchased max bupa 10lac health policy in which i have mentioned my medical family history which i have reconfirm to their investigation cell as well but once policy was issued on 25th jan'19 there was no medical history present, i request to policy bazaar to mention which took along 10 days. On 5th feb'19 i received call from max bupa for cancellation of my policy with deduction.

Today as on 13 feb'19 policy bazaar has not taken any action till date for 100% refund and also i haven’t received my refund amount as well

My request is i has been cheated by policy bazaar for three things:

1. Rs 32526 amount charge but as on 13th i haven't received my refund

2. After knowing the medical history why they haven't mention to insurer

3, continuous follow-ups still no action from policy bazaar

Request to please address my issue and do the necessary action

Regards

Ekansh khanna

[protected]