Policy Bazaar — incorrect vehicle model number & cubic capacity mentioned in policy document - unhappy customer

I have bought a car insurance policy from policy bazar and i had selected "future generali" expecting good customer services for my policy which was recommended by your executive.. However, it is very disappointing to share that post sharing & mentioning all the correct details about my car details i have got policy documents with incorrect car model name along with cubic capacity. I have a maruti alto k10 lxi cng with "998 cubic capacity". However, it is incorrectly mentioned on the soft copy of the insurance that i have got from future generali. On policy document it is mentioned "maruti alto lxi cng with"796 cubic capacity" which is incorrect.

While getting cross check of critical details of policy it was mentioned invalid car model details on policy bazar link. However, despite of my several request to mr. Ashish (Policy bazar executive) for look again and get this checked he forced me to pay the premium and assured that i will get correct details in my policy documents but post making the payment i have got policy documents with invalid car details.

Please get the correction done asap and send me the correct policy documents on my email id along with hard copy at my communication address.

My details are below:-
Name:- rajeev dutta ph no:- [protected]
Intermediary name/code :- policybazaar insurance / 60002974
Soft copy. Ref no:60868074
Was this information helpful?
No (0)
Yes (0)
Policy Bazaar customer support has been notified about the posted complaint.
Complaint comments 

Comments

What Notification have you sent to me and where..??
I paid my policy premium on Jan 27th through policy bazaar of max Bupa health insurance ..up to now it was not updated, still I am getting calls from max Bupa regarding premium? Claiming that they did not get premium from pb
Dr raghudeep
[protected]
[protected]@GMAIL.COM
Solve the issue
I called ur customer care, very poor service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Policy Bazaar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1462
    Pending
    0
    Resolved
    354
    Policy Bazaar Phone
    +1 80 0103 3999
    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
    View all Policy Bazaar contact information