[Resolved]  Policy Bazaar — investment plans

Address:

Gurgaon, Haryana, 201308

This is in reference to booking id:[protected]

I have purchased one of the investment plans cum life insurance from policy bazaar. The sales person assured me that the plan can be cancelled within 30 days and in this case full refund will be provided.

I cancelled the policy on 17th feb 2019 and on 19th feb'19 confirmation mail received from concerned company that policy has been withdrawn and refund has been initiated and will take 10-12 days to get the amount credited to your account.

Further policy bazaar kept denying about the refund initiation but on 3rd march'19, i received a mail from policy bazaar that refund has been initiated and will be credited to your account within 10-15days.

I spoken to so many customer care team but they provided misleading information even after providing the document mails received from their side.

Finally its been approximately 50 days but i have not received my refund back. They are truly shameless people who are breaching the trust of the people.

Insurance is taken on the foundation of trust that in bad times there will be a help but this kind of act will lead to the breach of trust that these people will never let the money comes in need.

Regards,
Manish kumar