[Resolved]  Policy Bazaar — money deducted for term plan, but not received receipt and unable to submit the policy details as otp not coming.

Address:	711204
Website:	www.policybazaar.com

Respected sir

I beg to bring to your kind notice the fact that i have applied for a term plan in max life insurance from your web portal www.policybazaar.com on 2nd march'2018 at 22:03 hrs.

After payment done (From credit card), i was redirected to policy page, where i have given all the information regarding my lifestyle, employer details etc, i have selected evergreen health care for medical test. At last when i was about to finish the form and way to submit, unfortunately i didnt received otp. So policy was not submitted.

I dont received any payment confirmation or receipt from policybazaar so far.

I called to your customer care 2 times, even sent the transaction confirmation from by banker but they said, no transaction made from my mobile number or email id and money not credited to policybazaar account.

I waited for 24 hours more to reflect the transaction to my credit card statement, and i found ₹2240/- (Hly mode) has been approved to policybazaar successfully.

Sir, please find the attachment of my credit card statement, and let me know what is the status as earliest as possible.